反對兩大外送平台合併案壟斷市場！優先保障外送員勞動權益
日前，Uber Eats宣布合併foodpanda，此舉將導致兩家外送業者總市佔率突破8成，倘若合併獲准後，Uber Eats在台灣的外送市場將會發展成一家獨大的狀況。目前外送平台對於店家抽成多在30%以上，相對於歐美等國普遍將外送規則法制化規定平台抽成上限不能超過15%，已經高出許多，可以預料，一旦台灣的Uber Eats合併Foodpanda後，市場的自由競爭能力將更加被大大削弱。無論是對消費者或店家來說，必然都將面臨到因完全缺乏競爭而導致權益進一步受損的情況。更嚴重的是，合併案對外送員的勞動權益，在目前仍缺乏足夠保障的情況下，無疑更將雪上加霜！根據推估，高雄地區的外送員人數就高達近1.5萬人，本會許多屬會的工會會員們，都有正在從事外送員工作的家人或朋友，基於防止外送平台遭全面壟斷、保障外送員勞動權益，本會除表達反對Uber Eats與foodpanda兩大外送平台的合併案之外，更要求主管機關勞動部必須優先保障外送員勞動權益。
現今，外送平台為了規避「僱傭關係」，往往與外送員簽訂「承攬契約」，然而，無論從各個角度檢視，外送員均受外送平台實際指揮監督與控制，各外送平台長期假承攬之名，行僱傭之實為剝削外送員的實質雇主。舉例來說，外送平台對外送員所制定嚴格的顧客評分制度，並以此強化對外送員的指揮與控制，早已讓外送員們如坐針氈，而如此獎懲制度，事實上唯有存在於僱傭關係才有可能發生。
因此，針對Uber Eats與foodpanda兩大外送平台的合併案，本會嚴正提出以下兩點要求：
一、 反對必然將侵害消費者、店家與外送員權益的Uber Eats、foodpanda兩大外送平台合併案，要求公平交易委員會明確做出禁止合併並課以行政裁罰。
二、值此之際，勞動部身為中央勞工主管機關，不應該再如同過往僅交由各地方政府分別訂定規範不一的外送平台業者自治條例，全台灣目前保守估計已有超過15萬名外送員，本會強烈要求勞動部必須更積極、明確地實質認定外送員與外送平台的僱傭狀態，並針對外送平台要求其外送員簽訂假承攬契約之現象強力介入並開罰，要求各外送平台，必須遵守包括勞動基準法等相關勞動法，保障外送員應有的勞動選益，更有必要在勞基法保障尚有不足情況下，儘速擬定外送員專法以資保護外送員法益。
https://www.coolloud.org.tw/node/98484
Oppose Merger of Two Major Food Delivery Platforms Over Monopoly Concerns!
Protect Delivery Workers’ Labor Rights!
Uber Eats recently announced a merger with foodpanda, which would push their combined market beyond 80%. If approved, Uber Eats would gain a monopoly in Taiwan's food delivery market. Currently, local delivery platforms charge restaurant partners over 30% in commissions, much higher than the 15% cap commonly enforced in the US and Europe. This merger would further reduce competition in Taiwan’s market, and harming both consumers and businesses, and exacerbating the already inadequate labor protections for delivery workers.
In Kaohsiung alone, there are an estimated 15,000 delivery workers, many of whom are family members or friends of our union members. To prevent a complete monopoly and protect delivery workers’ labor rights, we oppose the merger proposal and urge the Ministry of Labor to prioritize these workers’ rights.
Currently, food delivery platforms sign “contract agreements” with delivery workers to avoid "employment relationships". In practice, they act as the de facto employers who exercise direct command, supervision, and control over the workers. For instance, the platforms impose on the delivery workers a strict customer rating system to reinforce control. Such a system only makes sense within an employment relationship.
In light of the proposed Uber Eats and foodpanda merger, we have the following demands:
- Oppose the merger, which would harm the rights of consumers, businesses, and delivery workers. We urge the Fair Trade Commission to prohibit the merger and impose administrative penalties.
2. We urge the Ministry of Labor not to merely delegate self-regulation to local authority for delivery platforms. With over 150,000 delivery workers in Taiwan, the ministry should recognize them as platform employees and penalize platforms for making workers sign contract agreements. Labor laws, including the Labor Standards Act, must be enforced to protect delivery workers’ labor rights, and a dedicated law should be enacted to fill gaps in legal protections.
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